Privacy Policy

1. Who we are

Resinaro (“we”) operates resinaro.us. We provide document preparation services and certified translations for Italians in the United States. This policy explains how we collect, use and protect your personal data.

2. Data we collect

We collect only what’s needed to provide the service: full name, email address, phone number, uploaded documents (certificates, passports, etc.), payment data (processed by Stripe — we never see or store card numbers), IP address and user agent (for security and fraud prevention).

3. How we use your data

We use your data exclusively to: deliver the requested service, communicate about your order status, process payments through Stripe, prevent fraud and protect our system, comply with legal obligations.

4. Third-party sharing

We do not sell your data to third parties. We share data only with: Stripe (payment processing), Resend (transactional emails), Supabase (database hosting). Nobody else. We do not use your data for advertising or profiling.

5. Data retention

We retain your data for as long as needed to provide the service plus a 12-month retention period for tax and accounting obligations. Uploaded documents are deleted within 90 days of order completion. You can request earlier deletion by emailing us.

6. Your rights

You have the right to: access the data we hold about you, request correction of inaccurate data, request deletion of your data, receive a copy of your data in a readable format. To exercise these rights, contact us at contact@resinaro.com. We respond within 30 days.

7. State-specific rights (USA)

If you are a California resident, you have additional rights under the CCPA/CPRA: the right to know what personal data we collect, the right to request deletion, the right to not be discriminated against for exercising your rights. We do not sell or share personal data for cross-context behavioural advertising. If you reside in Virginia, Colorado, Connecticut or other states with privacy laws, you have similar rights. Contact us at contact@resinaro.com for any request.

8. Security

We use HTTPS on all pages, payments are processed by Stripe (PCI DSS Level 1), database data is encrypted at rest, administrative access requires two-factor authentication.

9. Cookies

We use only technical cookies necessary for the site to function (language preference, authentication session). We do not use tracking, advertising or third-party analytics cookies. For full details, see our Cookies Policy.

Cookies Policy →

10. Children

Our services are not intended for anyone under 18. We do not knowingly collect data from minors.

11. Changes

We reserve the right to update this policy. The date of the last update is shown at the top of this page.

12. Contact

For privacy questions: contact@resinaro.com